Tourist Protection Unit

Your safety is our priority · Welcome to Namibia

24/7 Multilingual Support
Windhoek 24°C
Emergency: 10111

Emergency Contacts

Police Emergency

10111

24/7 Toll Free

Tourist Helpline

+264 61 209 3111

International Calls

Tourist Protection

+264 61 209 3456

tpu@nampol.na

Roadside Assist

+264 61 209 3777

AAA Namibia

Tourist Safety Tips

Keep Valuables Secure

Use hotel safes for passports and valuables. Carry only what you need.

Stay in Tourist Areas

Stick to well-lit, populated areas. Use registered tour operators.

Drive Safely

Keep doors locked. Never leave valuables visible in parked cars.

Be Aware When Taking Photos

Ask permission before photographing people. Avoid military installations.

Avoid Street Vendors

Be cautious with unsolicited help. Use official tourism offices.

Save Emergency Numbers

Program emergency numbers. Keep embassy contacts handy.

Tourist Police Stations

Windhoek Tourist Unit

Independence Avenue, Windhoek Central
+264 61 209 3111
24/7 - Multilingual Staff
Emergency: 10111

Swakopmund Tourist Unit

Sam Nujoma Avenue, Swakopmund
+264 64 404 500
24/7 - German/English
Emergency: 10111

Walvis Bay Tourist Unit

The Esplanade, Walvis Bay
+264 64 208 600
24/7 - Port Authority
Emergency: 10111

Welcome to Namibia

"Your safety is our commitment"

The Tourist Protection Unit is dedicated to ensuring every visitor enjoys a safe and memorable experience in Namibia. We're here 24/7 to assist you.

Entry & Exit Points

For those not arriving by air, Namibia's land borders offer straightforward entry. If crossing with a rental vehicle, be sure to notify your car-hire company beforehand, as they must provide the necessary documentation prior to departure.

Tourists entering with privately owned or foreign-registered rental vehicles are required to pay Cross Border Charges (CBC). A CBC certificate is issued upon each entry into Namibia. The applicable fees for all foreign-registered vehicles can be obtained from the Road Fund Administration.

Airports & Aerial Entry Points

Andimba Toivo ya Toivo Airport
Hours: Dependent on flight schedule
+264-65-240 476
Eros Airport
Hours: Dependent on flight schedule
+264-61-232 282
Grootfontein Airport
08h00 – 17h00
+264-67-243 328
Hosea Kutako Int'l Airport
Hours: Dependent on flight schedule
+264-62-540 267
Walvis Bay Int'l Airport
24 hours
+264-64-203 232
Katima Mulilo Airport
08h00 – 17h00
+264-66-253 800
Keetmanshoop Airport
08h00 – 17h00
+264-63-222 114
Lüderitz Airport
08h00 – 17h00
+264-63-230 116
Oshakati Airport
08h00 – 17h00
+264-63-232 756

Namibia / Angola Border Posts

Ruacana
Summer: 08:00 - 19:00
Winter: 07:00 - 18:00
Immigration: +264 65 270290
Omahenene
Summer: 08:00 - 19:00
Winter: 07:00 - 18:00
Immigration: +264 65 259504
Oshikango/Santa Ciara
Summer: 08:00 - 19:00
Winter: 07:00 - 18:00
Immigration: +264 65 264615
Customs: +264 65 264613
Katitwe
All year: 06:00 - 18:00
Immigration: +264 66 255356
Rundu
All year: 06:00 - 18:00
Immigration: +264 66 255356

Namibia / Zambia Border Posts

Wanela/Sesheke (Katima Mulilo)
All year: 06:00 - 18:00
Immigration: +264 66 253430
Customs: +264 66 253153

Namibia / Botswana Border Posts

Ngoma
All year: 06:00 - 18:00
Immigration: +264 66 252856
Muhembo
All year: 06:00 - 18:00
Immigration: +264 66 259900
Impalila Island
All year: 07:00 - 18:00
Immigration: +264 66 218087
Dobe (Tsumkwe)
All year: 06:00 - 18:00
Immigration: +264 67 243328
Buitepos / Mamuno
Summer: 07:00 - 24:00
Winter: 06:00 - 23:00
Immigration: +264 62 560404
Customs: +264 62 560425

Namibia / South Africa Border Posts

Velverdien / Mata Mata
Summer: 08:00 - 16:30
Winter: 07:00 - 15:30
Immigration: +264 63 222114
Klein Manasse / Rietfontein
Summer: 08:00 - 22:00
Winter: 07:00 - 22:00
Immigration: +264 63 280681
Ariamsvlei / Nakop
All year: 24 hours
Immigration: +264 63 280057
Customs: +264 63 280023
Velloorsdrif / Onseepkans
Summer: 08:00 - 16:30
Winter: 07:00 - 15:30
Immigration: +264 63 269134
Noordoewer / Vioolsdrif
All year: 24 hours
Immigration: +264 63 297122
Customs: +264 63 297147
Sendelingsdrif
Summer: 07:00 - 24:00
Winter: 06:00 - 23:00
Immigration: +264 63 222114
Oranjemund
Summer: 06:00 - 22:00
Winter: 07:00 - 23:00
Immigration: +264 63 232756
Customs: +264 63 3552

Report an Incident

For emergencies, please call 10111 immediately. Use this form for non-emergency reports.

Embassy & Consulate Contacts

United States

Embassy
14 Lossen Street
Windhoek, Namibia
+264 61 295 8500

United Kingdom

High Commission
116 Robert Mugabe Ave
Windhoek, Namibia
+264 61 274 800

Germany

Embassy
6th Floor, Sanlam Building
Windhoek, Namibia
+264 61 273 100

France

Embassy
1 Goethe Street
Windhoek, Namibia
+264 61 297 3000

British Council

Consulate
+264 61 274800
+264 61 228895
general.windhoek@fco.gov.uk

Canada

Embassy
+264 61 251254
+264 61 251686
canada@mweb.com.na

China

Embassy
+264 61 372800
+264 61 225544
chinaemb_na@mfa.gov.cn
Show More Embassies
 
Contact the Tourist Protection Unit for assistance with diplomatic contacts. Emergency: 10111

Tourist Resources

Safety Guide

Complete tourist safety guide for Namibia

Download PDF

Tourist Map

Interactive police station locations

View Map

Phrase Book

Emergency phrases in local languages

Download