Be Alert - Complete Safety Awareness

Your surroundings matter, be vigilant

Complete Phishing & Fraud Prevention Guide

BEWARE OF PHISHING SCAMS: DON'T TAKE THE BAIT!

Phishing is the most common cybercrime method where criminals send fraudulent emails, texts, or calls pretending to be legitimate organizations to steal your sensitive information.

Email Phishing Red Flags

Urgent demands for immediate action
Generic greetings like "Dear Valued Customer"
Suspicious sender addresses (slight misspellings)
Requests for passwords, PINs, or personal details
Poor spelling, grammar, or formatting
Unexpected attachments or links
Too-good-to-be-true offers or threats

Phone & SMS Scams (Smishing/Vishing)

Calls claiming to be from your bank or service provider
Text messages with urgent links to "verify accounts"
Callers creating false urgency or fear
Requests for remote computer access
Prize notifications for contests you didn't enter
Threats of legal action or account suspension

Website & Technical Red Flags

URLs with misspellings of legitimate sites
Missing "https://" or security padlock icon
Poor website design or broken images
Requests for unnecessary personal information
Pop-up windows asking for credentials
Banking Scams

Fake emails claiming your account is compromised with links to fake banking sites

Tech Support Scams

Callers claiming to be from Microsoft/Apple saying your computer has viruses

Romance Scams

Fake online relationships leading to requests for money or personal information

Investment Scams

Promises of high returns with little risk through fake investment opportunities

Immediate Response Protocol for Suspected Phishing

1
DO NOT CLICK any links, download attachments, or call provided numbers
2
Forward suspicious emails to your email provider's abuse department
3
Contact the legitimate organization directly using verified contact information from their official website
4
Monitor your financial accounts and credit reports for suspicious activity
5
Report the incident to the Namibia Police Force Cyber Crime Unit
6
Change passwords for any potentially compromised accounts

Advanced Protection Measures

Email Security
  • Enable two-factor authentication on all accounts
  • Use spam filters and email security software
  • Never use work email for personal registrations
  • Regularly update email client and security software
Technical Defenses
  • Install and maintain anti-phishing browser extensions
  • Use password managers to avoid entering credentials on fake sites
  • Keep all software and operating systems updated
  • Use web filters that block known malicious sites
Real-World Example

Situation: You receive an email from "Namibian Revenue Service" claiming you have a tax refund. The email contains a link to "claim your refund" and requests your banking details.

Response: DO NOT click the link. Contact NRS directly using their official website contact information. Forward the email to NRS for verification. Remember: Government agencies never request sensitive information via email.

Complete Cash Handling & Robbery Prevention

Cash Minimization Strategy

Reduce robbery risks by minimizing cash transactions and using electronic alternatives whenever possible.

Individual Cash Safety

Carry only necessary cash for immediate needs
Use digital wallets and mobile payment apps
Separate cash into different pockets or locations
Avoid counting money in public view
Use banking apps instead of visiting ATMs frequently
Keep wallet in front pocket, never back pocket
Use cross-body bags that are difficult to snatch

Business Cash Security Protocol

Vary banking times and routes regularly
Use multiple bank branches for deposits
Implement strict cash handling procedures for all staff
Use discreet, non-branded cash bags or containers
Install time-delay drop safes for immediate cash storage
Use professional cash-in-transit services for large amounts
Install CCTV cameras covering all cash handling areas

Savings Club & Stokvel Security

Electronically transfer contributions directly to club account
Always have multiple members present during cash handling
Use bank transfers for all payouts to members
Avoid predictable meeting patterns and locations
Keep meeting locations and times confidential
Maintain minimal cash on premises at all times
Use bank appointments for large withdrawals

Advanced Business Security Measures

Payroll Security
  • Use electronic wage payments instead of cash
  • Avoid predictable payday patterns
  • Do not use branded vehicles for banking on paydays
  • Conduct wage payments in secure, controlled environments
  • Implement direct deposit systems for all employees
  • Use wage accounts provided by banks for casual laborers
Cash Management
  • Implement daily cash limits in registers
  • Use counterfeit detection devices
  • Train staff on robbery response procedures
  • Install panic buttons at cashier stations
  • Use cash management companies for large deposits
  • Regularly audit cash handling procedures

Bank Visit Safety Protocol

1
Plan your visit during less busy hours
2
Vary your banking days and times regularly
3
Use different bank branches periodically
4
Keep banking activities completely confidential
5
Be aware of your surroundings when entering and leaving
6
Do not display deposit slips or cash in public view
7
If followed, drive to the nearest police station
High-Risk Situation: Cash Deposit

Situation: You need to deposit a large amount of cash from your business at the bank.

Safe Approach: Vary your deposit time from usual patterns. Use a non-branded vehicle. Have another person accompany you. Be discreet with the cash bag. If anything seems suspicious, abort the trip and reschedule. Consider using a cash management service for regular large deposits.

Quick Cash Safety Reference

0
Never advertise cash transactions
VARY
Always vary routes and times
ELECTRONIC
Prefer electronic payments
DISCREET
Keep cash handling discreet

Complete Cyber Security Protection

CYBERCRIME IS BORDERLESS

Criminals exploit internet speed, convenience, and anonymity to commit crimes across physical and virtual borders. Protect yourself with these essential security measures.

Password & Account Security

Use different user ID/password combinations for different accounts
Create passwords with minimum 10 characters including letters, numbers, and special characters
Change passwords regularly every 90 days
Never write down passwords or share them with anyone
Use password managers for secure storage

Computer & Device Protection

Activate firewalls - first line of cyber defense
Install and regularly update anti-virus software
Use anti-spyware software to prevent infiltration
Keep operating systems and applications updated
Enable automatic updates for all software

Mobile & Social Media Security

Set all social media profiles to private
Download applications only from trusted sources
Be careful what information you post online - it's there forever
Regularly review and update privacy settings
Be aware that mobile devices are vulnerable to viruses and hackers

Data Protection & Network Security

Data Encryption & Backup
  • Use encryption for sensitive files (tax returns, financial records)
  • Back up all important data regularly
  • Store backups in separate physical locations
  • Use secure cloud storage with encryption
Network Security
  • Secure home Wi-Fi networks with strong passwords
  • Review and modify default router settings
  • Avoid financial transactions on public Wi-Fi hotspots
  • Use VPN for additional privacy on public networks

Cybercrime Response Protocol

1
DO NOT PANIC - Stay calm and assess the situation
2
Disconnect compromised devices from the internet
3
Change all affected passwords immediately
4
Contact your bank if financial information is compromised
5
Report the incident to your local police station
6
Seek help from certified computer technicians for system cleanup
Real-World Example: Social Engineering Attack

Situation: You receive a call from someone claiming to be from your internet service provider